Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers

My Canon MG3500 prints OK when I connect by cable but when I…

Customer Question
My Canon MG3500 prints...

My Canon MG3500 prints OK when I connect by cable but when I try to copy an A4 Original it comes out Half size? how do I correct this

Technician's Assistant: What kind of computer or device are you printing from?

Macbook Laptop running latest IOS

Technician's Assistant: How long has this been going on with your MG3500?

Only this month, it used to work fine

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1017

Just recently ,But there is nothing wrong with printing from my computer?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Yes I recently installed house NBN /Telestra WIFI , so how do I wireless print from my I Phone,Computer or I Pad . Now this is secendary to my first problem Stright out copy A4 comes out Half size

Submitted: 1 month ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 hours by:
1/15/2018
Technician: Syseng, Engineer replied 1 month ago
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,131
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified

Hello,

My name is David.

Do you still need assistance?

Ask Your Own Printers Question
Technician: Syseng, Engineer replied 1 month ago

Hello,

Do you still need assistance?

Ask Your Own Printers Question
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,279 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,246 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,122 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,014 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
How do I clear paper jam - can't see it - have Pixma MX452
how do I clear paper jam - can't see it - have Pixma MX452 printer … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
My printer is two or three yr. old, only used four months
My printer is two or three yr. old, only used four months each year when I visit Florida for the winter. It was working fine fora January, The color ink cartridge (4) were refilled at Costco's as year… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
Epson printer model WF-7620 Printer quality is almost
Epson printer model WF-7620Printer quality is almost non-distinguishable. Have repeatedly checked nozzles and then run cleaning, to no avail.… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,246 satisfied customers
I have a problem, I started to change the large Black
I have a problem, I started to change the large Black cartridge, I inserted the new cartridge and the printer said it cannot recognize this Ink Tank.. Knowing that the Tank was bought at Staples who h… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I recently purchased a new Epson printer ( The model I have
The model I have now is; XP 240 but what I'd like to know is, can I connect my "old" printer to another computer without the disc instructions? It is too good just to dump. the printer I'd like to know about is the Stylus NX 430. … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
Oh boy. Do I ever need your help. I am sitting in front of
Oh boy. Do I ever need your help. I am sitting in front of my WF-Pro. 3720 which is scanning, copying, faxing with no problem. However, when I want to scan and send it to my email address, which is en… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I have a Samsung TVs model PS58C6500TF. I have tried to use
I have a Samsung TVs model PS58C6500TF. I have tried to use a. Set of wireless ear phones. This produces a very loud stactic. I also find that I cannot turn on a transistor radio. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
All of a sudden I can't print anything from my laptop
All of a sudden I can't print anything from my laptop wirelessly, I'm getting an offline message, but my computer is online just fine. I reset my computer, I reset my modem with the recessed reset but… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
Nothing is printing, or photocopying. HPC309a. About a week
I think a couple of weeks ago I clicked software update, which I have never done before! … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Print problem. There are vertical lines every 10mm in a
Print problem. There are vertical white lines every 10mm in a colour print. I have a HP ENVY 5540 and it is 8 months old. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I have an alarm flashing on the printer and it is showing a
i have an alarm flashing on the printer and it is showing a zero and a 2 on the little screen I have turned it on and off several times and nothing changes and hit the reset button several times when … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Carriage jam" Message says to clear it. I don't know how to
quot;Carriage jam" Message says to clear it. I don't know how to do that. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I have Nitro Pro 11. I'm scanning with an Epson WF-4630 All
I have Nitro Pro 11. I'm scanning with an Epson WF-4630 All in One Printer. Scans are washed out, grainy, unacceptable. This printer scanned perfectly with my previous computer running Adobe Acrobat. … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I try to put my password, the printer do not have all the
i try to put my password, the printer do not have all the figures, … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
80 satisfied customers
My canon 920 prints all kinds of weird colors. Mx920. About
My canon 920 prints all kinds of weird colors JA: What Canon model do you have? Customer: Mx920 JA: How long has this been going on with your Canon printer? Customer: About 2 months JA: When did you l… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
My black ink LED is blinking slowly. Get message that
My black ink LED is blinking slowly. Get message that printer is offline, but WiFi LED is lit steadily. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I have an old HP printer. Hp office jet 2830. Months. 6
I have an old HP printer JA: What HP model do you have? Customer: hp office jet 2830 JA: How long has this been going on with your OfficeJet? Customer: months JA: When did you last update the Operatin… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I had to reset my network settings earlier today as my
I had to reset my network settings earlier today as my iPhone (phone-part only) wasn't working. I realise now that I've reconnected phone to WiFi after the connection problem was solved, that my Mac i… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x