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I can’t print from my computer. I can print manually. Canon…

Customer Question
I can’t print from...

I can’t print from my computer. I can print manually.

Technician's Assistant: What's the brand and model of your printer?

Canon MG3660

Technician's Assistant: How long has this been going on with your MG3660?

Both printer and computer are new . I have just home wireless

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Computer is new. Don’t know how to ipdTe

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

No thankyou

Submitted: 7 months ago.Category: Printers
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Answered in 15 minutes by:
1/14/2018
Technician: Joel Kalman, Engineer replied 7 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,063
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Customer reply replied 7 months ago
Thank you
Technician: Joel Kalman, Engineer replied 7 months ago

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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