Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need laser printer firmware that doesn't depend on the…

Customer Question
I need laser printer...

I need laser printer firmware that doesn't depend on the chip to determine whether there's toner in the cartridge.

Technician's Assistant: What's the brand and model of your printer?

Ie, just print the file, let the operator determine if the toner needs changing or not.

Technician's Assistant: How long has this been going on with your printer?

Lexmark 3730DN. Since I got it used from the goodwill store. I put new chips in it, refilled the toner's, now it wants new toners again and the chips I have aren't working.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

The preferred solution is firmware that doesn't check the chip. "hacked" if you will

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Customer reply replied 8 months ago
apologize, its a konica minolta 3730DN
Answered in 4 days by:
1/18/2018
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,909
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Magicolor 4695mf. new black toner cartridge prints about
Magicolor 4695mf. new black toner cartridge prints about 20-40 copies and then says toner empty! Balck print density has been getting lighter and not responding to darkness increases. Chips have been … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
I have a Konica Minolta 4695 MD printer. The print quality
I have a Konica Minolta 4695 MD printer. The print quality has gone to looking like each page has the measles. The pages get worse the more pages which are printed. The pages are spotted with magenta … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hannigan ONLY: In our office in India, we have two Canon
For ***** *****nigan ONLY: In our office in India, we have two Canon large printers - one of which is 5 years old and has started giving problems . We wish to replace it . Would a laser printer be a b… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Got a brand new bizhub C554. When I copy, the 2nd page
hi, got a brand new bizhub C554. When I copy, the 2nd page and on prints cyan or magenta lines uniformly, like a grid. Whats the de3al?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My 1312 Konica copier makes a terrible grinding sound when
My 1312 Konica copier makes a terrible grinding sound when it warms up. I'm told by our local copier sales store that it cannot be repaired because they no longer make parts. Is that true?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Konica Minolta magicolor 5550 is telling me that both my
My Konica Minolta magicolor 5550 is telling me that both my toner and i unit is missing, but I just replaced both of them... What else could be wrong?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
my 4690 prints 50-70 pages on a new black toner cartridge then
my 4690 prints 50-70 pages on a new black toner cartridge then gives me a toner empty error. I've put in 3 8000 page cartridges with same result?????… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Morning. I have had a yellow light flashing on my magicolor
Morning. I have had a yellow light flashing on my magicolor 1600W by K/black as well as a yellow light on error. I changed the black cartridge and this has not helped. How can I get my printer working… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
Konica Minolta Magicolor 2430 DL printer. I get errors indicating
Konica Minolta Magicolor 2430 DL printer. I get errors indicating that each of the toner cartridges are not installed. Take out the errored cartridge, and put it back in, then it shows another color c… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a samsung scx 4828FN and 4 refilled toner cartridges
I have a samsung scx 4828FN and 4 refilled toner cartridges and they all say 'INVALID TONER' and cannot be used. am I missing something… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a konica minolta 1690mf laser printer an have a toner
I have a konica minolta 1690mf laser printer an have a toner refill kit with chips. How do I refill the cartridges?… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
Konika Minolta bizhub 200 photocopier. The toner was just
Konika Minolta bizhub 200 photocopier. The toner was just changed and the copies are coming out extremely light. What to do?… read more
bbl242003
bbl242003
Federal
Master's Degree
26 satisfied customers
My magicolor 5430dl laser prinrtes is telling me to replace
My magicolor 5430dl laser prinrtes is telling me to replace the magenta cartridge, even though I have. I have cleaned the contacts on both the new cartridge and the contact on the printer. Is the prin… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Ricoh AP3800c I have refilled my old toner cartridge with
Ricoh AP3800c: I have refilled my old toner cartridge with toner, the printer tells me that the cartridge is nearly empty, which is why I refilled the cartridge, is it possible to remove this annoying… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
my hp laser jet 1200 printer has a 2 inch wide black stripe
my hp laser jet 1200 printer has a 2 inch wide black stripe down the center of enery page that I print. I use all three sheets in the cleaning kit and still have the stripe. Is there a fix for this?… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
I have a Samsung laser printer (model ML 2240)and I cant find
I have a Samsung laser printer (model ML 2240)and I can't find rebuilt cartridges (Mlt d108/XXA). I have gone through two HP and one Brothers laser printers and have either had problems (cost) or poor… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Konica Minolta 2400w is giving the Put Cyan Toner Cartridge
My Konica Minolta 2400w is giving the "Put Cyan Toner Cartridge" error, even though it is a full cartridge w/ replacement chip. The bar graph on supplies status even shows it is 100% full, but still t… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
I just bought a laser printer .. i wonder if i can refill the
I just bought a laser printer .. i wonder if i can refill the toner by myself (like when i did with my other cartridge ??… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x