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It is missing words as it prints, MG5700, A couple of weeks,

Customer Question
It is missing words...

It is missing words as it prints

Technician's Assistant: What's the brand and model of your printer?

MG5700

Technician's Assistant: How long has this been going on with your printer?

A couple of weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have no idea - sorry I am 70 and don't really know what you mean!

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Only that I am not a computer wiz

Submitted: 7 months ago.Category: Printers
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Answered in 47 minutes by:
1/13/2018
Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,661
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 7 months ago

The problem is with the printhead. The printhead is the part of the printer which puts ink on the paper.

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Technician: Md. Sadique, Engineer replied 7 months ago

What is the age of your printer?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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