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Suddenly my printer is now printing both sides of the paper.

Customer Question
Suddenly my printer is...

Suddenly my printer is now printing both sides of the paper. i checked the print settings and this comes up 2 sided print setting < 1 sided..> I pressed it but i am still getting printing on both sided . What am i doing wrong?????

Technician's Assistant: What's the brand and model of your printer?

Canon MG5460

Technician's Assistant: How long has this been going on with your MG5460?

Only the last 2 days

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

6months ago

Submitted: 4 months ago.Category: Printers
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Answered in 12 minutes by:
1/13/2018
Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,631
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Customer reply replied 4 months ago
OK
Customer reply replied 4 months ago
No I don't think so. Can't you just make a suggestion. i didn't realise this was going to cost me so much money
Customer reply replied 4 months ago
I am not getting any suggestions or any thing else!!!
Customer reply replied 4 months ago
Cody what are you doing???????
Customer reply replied 4 months ago
This is wasting my time and was a bad mistake. I am not getting any help. What is happening??????????
Customer reply replied 4 months ago
Cody you are not assisting me
Technician: Cody, Senior Systems Administrator replied 4 months ago

sorry I had Internet issues after I replied, are you still available?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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