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How do I get my printer fax machine back on line? Brothers…

Customer Question
How do I get...

How do I get my printer fax machine back on line ?

Technician's Assistant: What's the brand and model of your printer?

Brothers MFC J475 DW

Technician's Assistant: How long has this been going on with your Brother printer?

Just started this morning

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Do not remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

Submitted: 8 months ago.Category: Printers
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Answered in 1 minute by:
1/9/2018
Technician: technicalcat, Consultant replied 8 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,620
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using this service. I will help you now.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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