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I have an MB Prothat I canot get to work with my pritnter a…

Customer Question
I have an MB...

I have an MB Prothat I canot get to work with my pritnter a cannon mx 340. it has worked befored but I am having troble dwnloading a file Canon MX 340 regristation whcih I cannot get to boot up and know my computer does not recognize the printer at all. I have a wireless connections] though time scanning. It appeared I needed to download a file called Canon 340 mx users regitration guide. So I am currently unable to print and to scan

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Sireless

Technician's Assistant: When did you last update the printer driver software?

I don't remember

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No that should do it thanks

Submitted: 6 months ago.Category: Printers
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Answered in 2 days by:
1/12/2018
Technician: Syseng, Engineer replied 6 months ago
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,840
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified

Hello,

My name is David.

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Customer reply replied 6 months ago
No
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Shefin
Shefin, Printer and Office Equip. Specialist
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