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I have a very good 952c printer and I have lost the driver…

Customer Question
I have a very...

I have a very good 952c printer and I have lost the driver software due to a power flux. I'm running windows 10 pro and cant find replacement software. Can u help?

Technician's Assistant: When could you last open your software?

Two days ago

Technician's Assistant: Did you recently update your software or version of Windows?

No

Submitted: 7 months ago.Category: Printers
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Answered in 2 minutes by:
1/9/2018
Technician: technicalcat, Consultant replied 7 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,612
Experience: 20 years experience. B.S. Computer Science
Verified

Hello, and thank you for using this service. I will help you now

That's an older printer, but should be compatible with Windows 10. What happens if you just plug the USB cable from the printer to the computer? Are you able to see the printer on the computer?

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Customer reply replied 7 months ago
but Windows tells me no driver founf
Customer reply replied 7 months ago
Can I just download the setup software
Customer reply replied 7 months ago
R u still there
Technician: technicalcat, Consultant replied 7 months ago

According to MS, there is no driver to download , other than from Windows update. If you'd like , I can remote to your computer and fix this for you. Please let me know.

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Customer reply replied 7 months ago
Hello!!!
Customer reply replied 7 months ago
Pls call me on(###) ###-####
Customer reply replied 7 months ago
I think u have already charged my credit card. Do u now want another 29$???
Technician: technicalcat, Consultant replied 7 months ago

I don't charge your credit card. I'm just a technician here to help. There is an additional fee for the remote support. If you don't want that, we can try to work here, but for the type of problem you are having it may be slower and more difficult without remote support. With remote, I can login and fix it for you while you watch.

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Customer reply replied 7 months ago
How can I give U access
Customer reply replied 7 months ago
This system sucks
Customer reply replied 7 months ago
This help system is worthless. I cant even rate u because that doesn't work either!
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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