Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It stops printing in the middle of a document. Then, the…

Customer Question
It stops printing in...

It stops printing in the middle of a document. Then, the screen shows "data receiving." Then I see a message that the printer is unable to print the document.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Not sure

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 28 minutes by:
1/9/2018
Technician: Sheri, Expert replied 6 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 743
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-9bslkn52,

Thanks for using JustAnswer. I am happy to assist you with this issue. Can you please tell me if your computer is Windows or Mac. Also, what is the brand and model is your printer?

Let me know so we can go to the next step.

Regards,

Sheri-Expert

Ask Your Own Printers Question
Customer reply replied 6 months ago
Too late, already fixed.
Technician: Sheri, Expert replied 6 months ago

Ok, thanks

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Error message unable to print 35. Don't know if I ever did
error message unable to print 35 JA: Is your printer displaying the error on all print jobs, even after you restart it? Customer: yes JA: When did you last update the printer driver software? Customer… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
During printing a document from my laptop, a message came on
During printing a document from my laptop, a message came on the screen saying the ink is finished I stopped printing and removed some cartridges to get similar cartridges. I am unable to install the … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I have an Epson WF-3620 Wireless Printer. Today I printed an
I have an Epson WF-3620 Wireless Printer. Today I printed an envelope. When I later went to make a copy of a letter-sized document, a message came up stating "The paper source setting is invalid." It … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Copier stopped in middle of printing data from computer.
copier stopped in middle of printing data from computer. error message said "cancel printing, turn off copier, restart and if that didm't work contACT SERVICE Facility".… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My Canon Pixma MG6821 printer will not print my most recent
My Canon Pixma MG6821 printer will not print my most recent document on the screen. It keeps printing the same document from a month ago. How do I fix this problem so it will just print my document? T… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My name is ***** ***** ..my question is ,,, i have a epson
hi my name is ***** ***** ..my question is ,,, i have a epson artisan 1430... i start to print in the middle of the printing process my printer just stops printing didn't know what the problem is … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Troubleshooting canon mx726. This is the message I keep
Troubleshooting canon mx726. This is the message I keep getting. I have not another computer using this printer. Another computer is using the printer. The following status is the usage status of that… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i am unable to print anything on my brother MFC-J4510DW printer.
i am unable to print anything on my brother MFC-J4510DW printer. I have a wireless connection. Should my printer show as "offline" or "online"? Are there any settings I need to establish in order to b… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
625 satisfied customers
My printer stopped printing and the icon said it was due to
My printer stopped printing and the icon said it was due to the fact that my black ink cartridge was empty. This is impossible since I replaced the cartridge a month ago. When I replaced the cartridge… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
brother-mfc-9970cdw: The printer keeps printing some old documents/logs
brother-mfc-9970cdw: The printer keeps printing some old documents/logs which are 6-12 months old and I have no idea where its is coming from as I have turned off all MACs/PC in the house. The printer… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a Brother DCP 3400CW printer which was working fine
I have a Brother DCP 3400CW printer which was working fine but now will not print. Error message is "Unable to Print". Ink levels and paper are OK, machine can still scan documents… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I am unable to get my Cannon MX882 ALL-IN-ONE printer to print
I am unable to get my Cannon MX882 ALL-IN-ONE printer to print a document from the computer. Just refilled ink and the lights on the yellow and black are blinking. Not sure what that means. HELP… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
Pixma MP560 will not print. Print que shows ERROR for all
Pixma MP560 will not print. Print que shows ERROR for all documents attempted. Preview shows endless spooling activity. Turned off preview. No help. Just now, while trying to print, received a MicroSo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My HP Photosmart Premium printer is showing an error code that
My HP Photosmart Premium printer is showing an error code that is preventing it from printing. It is stating "Remove USB device from printer", but there is no USB device in the printer. Any ideas how … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I bought my B110 printer about two weeks ago. It connected
I bought my B110 printer about two weeks ago. It connected with my router and I was able to print from my Ipad. yesterday however the printing stopped. I still connected OK with my router but when I p… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
network printer HP 6988 eithernet wired to the wireless network
network printer HP 6988 eithernet wired to the wireless network router supporting two wireless laptops(vista & xp). Unable to print from the vista laptop as print queue error appears. printer folder i… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor\u0027s Degree
47 satisfied customers
Help! I am in the middle of printing a document and the printer
Help! I am in the middle of printing a document and the printer stopped printing. I had a paper jam, I cleared the paper jam, then carriage jam showed on the screen. From there it went to general prin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I recently replaced two ink cartridges in my computer printer They
I recently replaced two ink cartridges in my computer printer They print sporadically. That is sometime they do and some time they don't When I replaced the cartridges, I removed the old ones and put … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x