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I have replaced my old phone which # wasnumber has been

Customer Question
I have replaced my...

I have replaced my old phone which # was(###) ###-####number has been changedmtom(###) ###-#### I am pretty much stuck until I can get this straightened out. Thankxx!

Technician's Assistant: When did you last charge your phone?

About a week now

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Nothing wrong there,,, but the conflict is coming from my app downloading. It will not recognize the last phone #. And I cannot go any further at that point.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Your the boss!

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
1/9/2018
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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