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Will not scan. Keeps saying Error Code 0x10. MMMMMM, not…

Customer Question
Will not scan....

Will not scan. Keeps saying Error Code 0x10

Technician's Assistant: Is there an error code on your printer when you try to scan?

No

Technician's Assistant: When did you last update the printer driver software?

MMMMMM, not sure. Quite a while ago I think.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thats it thanx

Submitted: 6 months ago.Category: Printers
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Answered in 37 minutes by:
1/9/2018
Technician: Md. Sadique, Engineer replied 6 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 6 months ago

Are you able to print fine?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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