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I have an Epsom printer which uses the 220 ink cartridges in…

Customer Question
I have an Epsom...

I have an Epsom printer which uses the 220 ink cartridges in both black and colour, can I replac cartridges with black only instead of using any colour, it is a wireless printer.

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

Can I replace the colour ink cartridge in my wireless printer with all black cartridges.

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

I donot really need the colored ink can I use only black ink

Submitted: 6 months ago.Category: Printers
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Answered in 1 hour by:
1/8/2018
Technician: Sheri, Expert replied 6 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 742
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-ybuqa6mf,

Thanks for using JustAnswer. I am happy to assist you with this issue. You would not be able to install a black cartridge in the color slot. What you need to do is open your printer preferences and change the printing to black and white or gray scale, instead of color. If you need the specific steps, please let me know what version of Windows you have and I will send you instructions.

Let me know so we can go to the next step.

Regards,

Sheri-Expert

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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