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Every time im trying to print, it says “ Cannot print. Visit
every time im trying to print, it says “ Cannot print. Visit www.hpinstaink.com for information." … read more
David L.
David L.
Bachelor's Degree
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Team, Dear Pearl, Our HP Envy 4500 e-All-One Series printer
Dear Pearl, our HP Envy 4500 e-All-One Series printer stopped printing for us last night. After trying different strategies such as restarting the printer the latest message on the screen states incompatible cartridge. We have refilled the the HP cartridges twice the last time was a month ago. Do we need new cartridges or is it time to replace our printer. Hope you can help me. Tim … read more
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Ameen Khan
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I'm getting a printer validation failed message when
I'm getting a printer validation failed message when printing wirelessly. … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
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I replaced the black ink cartrige in my H/P Envy 5530 and
I replaced the black ink cartrige in my H/P Envy 5530 and when I close the cover i get the message " the following cartridge needs to be replaced (black). What is happening? … read more
Shefin
Shefin
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I dis enrolled from HP instant ink because I ran out of ink
I dis enrolled from HP instant ink because I ran out of ink prior to receiving shipment. Now I cannot print because I dis enrolled. Extorsion, don't you think? … read more
Josh
Josh
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I am getting so frustrated with this printer! I can't scan
I am getting so frustrated with this printer! I can't scan and now I need to change ink and can't get in. … read more
GeekGal
GeekGal
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Bachelors Degree
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printer stopped working changed cartridge now says instant ink problem cannot print HP Envy 5530 … read more
Kris R
Kris R
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Have HP ENVY 4500 printer. Paper got caught when printing.
Have HP ENVY 4500 printer. Paper got caught when printing. Able to pull paper out with no obvious rips or tears. When trying to restart printing got message that ink cartridge wouldn't move. Followed … read more
Richard
Richard
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IT Manager, Consultant
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I need to replace the color ink cartrige on my Envy printer.
I need to replace the color ink cartrige on my Envy printer. There is a pink "arm" left from last ink. How do I remove it or does it stay? In what direction do I place the new cartridge? How hard must… read more
Richard
Richard
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IT Manager, Consultant
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I inserted a new color cartridge and despite my husband and
I inserted a new color cartridge and despite my husband and trying 5+ times, my printer re peatedly says there is a problem with the cartridge. HELP! I am going into my heaviest printing time! … read more
Richard
Richard
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After multiple tries, I cannot get my HP Envy 7640 to accept
After multiple tries, I cannot get my HP Envy 7640 to accept the 62XL ink cartridges as correctly installed. What do I do? … read more
Kris R
Kris R
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New ink cartridge order from your company was installed this
New ink cartridge order from your company was installed this morning in my hp envy 5660 printer. Message appeared that said the ink cartridge was either damaged, a refill etc. got a message that the t… read more
Josh
Josh
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I purchased a HP Envy 5660 e all in one printer. It works
Hi. I purchased a HP Envy 5660 e all in one printer. It works fine BUT … read more
technicalcat
technicalcat
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I've had it for about 18 months with no problems. I just
I've had it for about 18 months with no problems. I just made a copy and it popped up with the message The type of print head is incorrect. Install the correct print head. … read more
Josh
Josh
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Recently changed the ink cartridges in my printer (HP ENVY
recently changed the ink cartridges in my printer (HP ENVY 7640 all in one) printer now refuses to print...fax mode appears on screen followed by "printer fails to respond" … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a HP Envy 5540 printer and a HP 175X HP Jet Direct
I have a HP Envy 5540 printer and a HP 175X HP Jet Direct print server. I can not get a TEST PAGE to print to the printer so that I can see the configuration of the Jet Direct. Is there something I ne… read more
Quiksilver07070
Quiksilver07070
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Associate Degree
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I have a HP ENVY 5660 Printer and my wife has a HP
I have a HP ENVY 5660 Printer and my wife has a HP Photosmart Premium C309g-m HP solution Center in order to scan material onto my ENVY 5660 the program only recognizes the Photosmart Premium C309g-m … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I am trying to install an HP Envy 110. The control panel
I am trying to install an HP Envy 110. The control panel keeps telling me that the print cartridges "appear to be missing". "Snap ink cartridges into slots". I have done this 5 times and still get the… read more
tekbabe
tekbabe
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Associate Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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