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I need to install ink - how do I do it? need directions. One…

Customer Question
I need to install...

I need to install ink - how do I do it? need directions

Technician's Assistant: What's the model of your printer?

One moment I am looking - envy?

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

I will try - there is no message - but I cannot print

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, thank you

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
1/8/2018
Technician: Josh, Technician replied 6 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,928
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

What is the make/model of your printer?

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Customer reply replied 6 months ago
I can - I just want instructions on changing ink open Why did I have to go to JUst answer... does not hp have instructions book that I could download
Technician: Josh, Technician replied 6 months ago

We are a paid technical support site.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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11+ yrs experience, inkjets & lasers, from huge to portable

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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