Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers

I have been printing manuals on my Samsung CPC775DN which…

Customer Question
I have been printing...

I have been printing manuals on my Samsung CPC775DN which have some colour and greyscale photos/illustrations suddenly they are printing with a strong blue cast. I am printing from iMac using Adobe InDesign and have also tried creating pdf and printing from that but same result

Technician's Assistant: How are you connecting to your CPC775DN: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I have tried that today. Is there are iccp profile for this printer? if not what should Ibe using?

Submitted: 1 month ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Customer reply replied 1 month ago
How much longer? I thought I was to be charged £5 and more when questions are answered I see £20 has been taken from my PayPal account but no response yet?
Answered in 8 hours by:
1/9/2018
Technician: Harry, Engineer replied 1 month ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 978
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Customer reply replied 1 month ago
I have fixed the problem now it was cartridge that needed replacing although the printer still indicated it was OK and not empty.
Thank you
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,279 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,246 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,122 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,014 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I get the following message on my HP Office pro 8600 plus..
i get the following message on my HP Office pro 8600 plus.. There is a problem with the printer or ink system. I turn off, unpluge, repluge, turn back on... this did not work. There is NO CODE for tro… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
65 satisfied customers
My printer is not accepting any magenta cartridges, It keeps
My printer is not accepting any magenta cartridges, It keeps saying wrong ink color when it is correct.Other cartridges r fine … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
I bought my printer last night thought all was set up right
i bought my printer last night thought all was set up right but I couldn't print a document and than I started pushing buttons and the blue light is blinking … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have inserted ink cardriges, paper, Cannot print. On my
Have inserted ink cardriges, paper, Cannot print. On my 'printing' age my previous printer Epson 15-27 is still listed, cannot override with new Printer XP440 --paper goes through but no printing. as … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
I have installed ink cartridges, paper and the printer will
I have installed ink cartridges, paper and the printer will not print. I have installed it to WiFi. … read more
Harry
Harry
Engineer
978 satisfied customers
I need to put new ink in and I can't remember how to open
I need to put new ink in and I can't remember how to open the top of the printer … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
Our old hp computer is doing fine we are trying to connect
Our old hp computer is doing fine we are trying to connect our new hp desk Jet 3722 All-in-one Printer … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
Have inserted ink cardriges, paper, Cannot print. On my
Have inserted ink cardriges, paper, Cannot print. On my 'printing' age my previous printer Epson 15-27 is still listed, cannot override with new Printer XP440 --paper goes through but no printing. as … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
I have had a Epson WF-3620 that is about 5 months and it is
Hello-I have had a Epson WF-3620 that is about 5 months and it is printing very light. I have cleaned the print heads twice, done the maintenance adjustments the user manual recommends and even replac… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,246 satisfied customers
My printer won't let me print if comes up with printer or
My printer won't let me print if comes up with printer or ink system … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
Why don't my photo's print clear. Cannon MX492. Always, it
always, it is a new printer and I have had it two months and have never gotten a clear picture even though the one on the computer is bright and clear … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a new CanoScan 9000F II. Previously I was using the
I have a new CanoScan 9000F Mark II. Previously I was using the same scanner that belonged to a friend on this same computer. Do I have to go through the installation again? Have tried plugging it in … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
I would like to reduce the size of something I'm printing on
I would like to reduce the size of something I'm printing on my 7520 printer. Is there a way to do that? … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
It won't print says error. I am not sure- just changed to a
It won't print says error JA: Is your printer displaying the error on all print jobs, even after you restart it? Customer: Yes JA: When did you last update the printer driver software? Customer: I am … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
Added new Xerox ink. 6022. Agter calibating low density...
Added new Xerox ink JA: What Xerox model do you have? Customer: 6022 JA: How long has this been going on with your Xerox printer? Customer: agter calibating low density... check cyan ink JA: When did … read more
Kris R
Kris R
IT Manager
Computing
3,057 satisfied customers
HP Photosmart 7520. Just loaded in brand new ink cartridges,
HP Photosmart 7520. Just loaded in brand new ink cartridges, HP Factory. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I bought a new printer and I can not get it to install and
I bought a new printer and I can not get it to install and print. Can you help me out. … read more
RandyNetwork Tech
RandyNetwork Tech
1,750 satisfied customers
The screen will not change The print head may be
the screen will not change The print head may be clogged.Running the Nozzle Check before printing is recommended but the screen won't change it just reads the same … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x