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My printer will not print the black or red ink. Wirelessly.

Customer Question
My printer will not...

My printer will not print the black or red ink

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Today

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Ive cleaned it many times and it will only print the blue and yellow inks but I cant seem to get it to the black or red

Submitted: 8 months ago.Category: Printers
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Customer reply replied 8 months ago
weve tried cleaning it threw the maintenance and done that multiple times but still the black and red ink will not print
Answered in 2 hours by:
1/8/2018
Technician: Syseng, Engineer replied 8 months ago
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 8,076
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified

Hello,

My name is David.

What is the make and model of your printer?

Ask Your Own Printers Question
Technician: Syseng, Engineer replied 8 months ago

Hello,

Do you still need assistance?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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