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Cannot not get my disk to wok so I can set up my printer and…

Customer Question
Cannot not get my...

Cannot not get my disk to wok so I can set up my printer and scanner

Technician's Assistant: Is there an error code on your printer when you try to scan?

I have a cannon printer and scanner and cannot get my disk to tell me how to fix that no

Technician's Assistant: When did you last update the printer driver software?

About two years ago, I had to have everything taken out of my computer so I had to start from the beginning on everthing that was on my computer

Submitted: 8 months ago.Category: Printers
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Answered in 5 minutes by:
1/8/2018
Technician: Kamil Anwar, Technician replied 8 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,201
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Technician: Kamil Anwar, Technician replied 8 months ago

What is the model of your printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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