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WThis appears on the screen with what looks like a power…

Customer Question
WThis appears on the...

WThis appears on the screen with what looks like a power button. 83c00009

Technician's Assistant: What's the brand and model of your printer?

Sorry. hp Photosmart premium

Technician's Assistant: How long has this been going on with your HP printer?

I just noticed it and event used it for about a week or a little more

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I haven't

Submitted: 6 months ago.Category: Printers
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Answered in 3 hours by:
1/7/2018
Technician: Sudipto, Engineer replied 6 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,113
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 6 months ago

Are you getting an error message on the printer?

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Customer reply replied 6 months ago
it does not respond to anything
Technician: Sudipto, Engineer replied 6 months ago

Sorry, I could not get back to you as I was offline, let me know when you want to continue?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

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Printer and Office Equip. Specialist

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11+ yrs experience, inkjets & lasers, from huge to portable

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DIploma in Computer Hardware

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Md. Sadique

Engineer

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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