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My iPad wont recognise my printer since shifting house, yet…

Customer Question
My iPad wont recognise...

My iPad wont recognise my printer since shifting house, yet both are on the same Wi-Fi, was working fine before. I have tried everything but to no avail. Printer is Canon MB5160 Would I need to reset everything and start again?

Technician's Assistant: How are you connecting to your MB5160: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Brand new only one week old would I need to?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 6 months ago.Category: Printers
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Answered in 3 hours by:
1/7/2018
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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