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I'm trying to add my canon 5320 to my laptop, and have lost…

Customer Question
I'm trying to add...

I'm trying to add my canon 5320 to my laptop, and have lost my cd to it. what do I do ?

Technician's Assistant: What Canon model do you have?

5320

Technician's Assistant: How long has this been going on with your Canon printer?

Its nothing going on. I just don't know how to get my printer talking to my computer, so to speak. I don't have my cd for the drivers.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Yesterday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No,thank you

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
1/7/2018
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,266
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Is it the Canon printer model PIXMA MG5320? Don't worry, you do not need the printer CD disk. Please click on the website below:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg5320?tab=drivers_downloads

- Then there, you can select / download / install the MP Driver (or the Master Setup or the Printer Driver.)

- Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please reply at the box below to continue. Thank you.

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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,266
41,266 Satisfied Customers
Experience: Troubleshoot printers, scanners, etc.

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