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I have a 6180DW printer. When I went to change the toner
I have a 6180DW printer. When I went to change the toner cartidge, the assembly won't go back in the printer. It appears to catch on a little white springloaded button on the left side. Seems like the… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
362 satisfied customers
It did not print. Replaced cartridges and it still doesn't.
It did not print. Replaced cartridges and it still doesn't. Did head clean and the cyan prints lightly … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I just replaced all ink cartridges that I bought from Office
I just replaced all ink cartridges that I bought from Office depot where i bought my 830. Done this before so it wasn't terribly difficult. However, after install, machine said it did not recognize cartridges, and to replace. Proceeded twice to remove, and reinstall. Turned printer off once just to see if that might help. Any ideas Pearl? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I have replaced my HP printer black cartridge TWICE (HP564
I have replaced my HP printer black cartridge TWICE (HP564 cartridge) it tells me that it see a new cartridge BUT it doesn't print anything in black and when I do "Print Quality Diagnostic" it doesn't… read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I put a new cartridge into my XP 830 printer and it doesn't
I put a new cartridge into my XP 830 printer and it doesn't recognize the cartridge. I've done this 3 times with no success. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I went to install a new yellow ink cartridge. It couldn't
I went to install a new yellow ink cartridge. It couldn't detect the cartridge. I tried several times. So then I put the old one back in and it detected it. I took it out , tried the new one, still no… read more
Nathan
Nathan
Bachelors of Science
1,516 satisfied customers
I changed my cyan ink cartridge because of the message that
I changed my cyan ink cartridge because of the message that said the cartridge was missing or damaged. Now, I can't use the printer AT ALL because it's not recognizing that I put in a new cartridge. … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
IT IS MY SAMSUNG PRINTER. TO PUT A NEW TONER CARTIDGE IN AND
IT IS MY SAMSUNG PRINTER. I AM TRYING TO PUT A NEW TONER CARTIDGE IN AND IT IS SLIDING IN BUT WILL NOT CLICK IN. I AM REALLY FRUSTRATED!! … read more
Sheri
Sheri
Bachelor's Degree
775 satisfied customers
Just put in the latest update on my computer and now my
Just put in the latest update on my computer and now my Epson Epson XP – 830 does not recognize my ink and the ink I have is all Epson ink 410 or 410 XL. Now what do I ? I even replaced one of the ink… read more
Harry
Harry
Engineer
3,000 satisfied customers
I have a relatively new EX 830 and now must replace the
I have a relatively new EX 830 and now must replace the black ink cartridge for the first time. I can't figure out how to remove the used cartridge. I loaded the printer with cartridges several months… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I installed a new black ink cartridge and it said that it
I installed a new black ink cartridge and it said that it didn't recognize the cartridge. I tried several times and kept getting the same response. I installed my used cartridge and it worked just fin… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,534 satisfied customers
I'm trying to change the black cartridge, but I can't do
I'm trying to change the black cartridge, but I can't do it., One problem MIGHT be that the black cartridge that came with the XP 830 label is narrower than the one I just removed. But it should still… read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I have changed black ink in XP-830 and done a nozzle check
I have changed black ink in XP-830 and done a nozzle check and head cleaning and it is not printing the black ink which shows that it is full? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
My printer XP-830 will not recognize the new Epson 410XL
My printer XP-830 will not recognize the new Epson 410XL cartridge. I have cleaned contacts, restarted, etc. … read more
Nathan
Nathan
Bachelors of Science
1,516 satisfied customers
I am setting up the XP830 printer and am getting an e10
I am setting up the XP830 printer and am getting an e10 error. I have installed the cartridges but it looks like it keeps asking for me to do that. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot get the printer to recognize the new black ink
I cannot get the printer to recognize the new black ink cartridge. I havae a WF 3650. The ink I am installing is black 252 XL. I tried taking out all of the cartridges, unplugging the printer for 5 mi… read more
Nathan
Nathan
Bachelors of Science
1,516 satisfied customers
I HAVE AN HP 8500OFFICEJET PRO. THE PROMPT CAME TO REPLACE
I HAVE AN HP 8500OFFICEJET PRO. THE PROMPT CAME TO REPLACE THE CARTRIDGE WHICH I DID (HP 940). THE PRINTER DOES NOT RECOGNIZE THE NEW CARTIDGE. I JUST RAN OUT AND BOUGHT A NEW ONE AND IT DOESN'T RECOG… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Dell 966 All-in-One printer removed Series 7 CH884 color and
Dell 966 All-in-One printer: removed Series 7 CH884 color and replaced with Series 7 photo FH214. Problem: new cartridge fits much more snugly into cartridge bay (difficult to close lid) causing the c… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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