Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Its abought printer. B23250. Its not new it was my sons i…

Customer Question
Its abought...

Its abought printer

Technician's Assistant: What's the brand and model of your printer?

B23250

Technician's Assistant: How long has this been going on with your printer?

Its not new it was my sons i would like to hook it up to my computer but dont have disk

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I dont have printer

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 23 minutes by:
1/6/2018
Technician: Shefin, Printer and Office Equip. Specialist replied 7 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the make and model number of your printer?

May I know the operating system you are using? Is it Windows 10?

How do you connect the printer to the computer? Using USB cable?

Thank you.

Shefin

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I DONT KNOW IF MY PRINTER IS HOOKED UP RIGHT I JUST HAVE THE
I DONT KNOW IF MY PRINTER IS HOOKED UP RIGHT I JUST HAVE THE PRINTER WIRE HOOKED TO THE LAN BUT NO OTHER CONNECTION HOOKED TO IT IT WONT PRINT AND IF IT DOES ITS NOTHING ON THE PAPER JUST BLANK … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just brought this canon printer i cant seem to get it
Hello i just brought this canon printer i cant seem to get it hooked up to my laptop … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Unable to get the printer to print using hp officejet 6500a
unable to get the printer to print using hp officejet 6500a (e710) with windows 10. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Purchased a HP office jet4650 all in one series 2/7/71. We
Purchased a HP office jet4650 all in one series 2/7/71. We used the disk to setup printer, but I can't get it to print off the computer. I don't know very much about computers or printers. CAN YOU HEL… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
Printer is off line. How can I hook the printer to my
printer is off line. How can I hook the printer to my computer? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I just had a new operating system placed in my MAC laptop
Good morning I just had a new operating system placed in my MAC laptop after a scam. ( MAC was old) Now my printer is not hooked into the new system. Can you direct me how to hook my printer into my s… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a problem communication error The incorrect product
I have a problem communication error The incorrect product may be selected Windows 7 64bit WF 2530… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
HELLO, I REALLY NEED HELP GETTING MY MFC-240C PRINTER/COPIER/FAX/SCANNER
HELLO, I REALLY NEED HELP GETTING MY MFC-240C PRINTER/COPIER/FAX/SCANNER MACHINE UP AND RUNNING. I BOUGHT IT FROM A CHURCH,AND ITS LIKE NEW! I ALSO WANT TO LEARN HOW TO HOOK UP MY PC TO IT AS WELL. I … read more
Mike Taylor
Mike Taylor
44 satisfied customers
hp all in one 6100 series printer wireless will not print from
hp all in one 6100 series printer wireless will not print from dell wireless computer in another room… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have an HP office jet printer J4580, and just got the
I have an HP office jet printer J4580, and just got the power cord for it, and ink, and we plugged it in, and it still won't come on, no lights, nothing.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a brother printer model MFc-7840W. Ive had it for
I have a brother printer model MFc-7840W. I've had it for a while and it has always worked well. Recently we changed our wifi for a stronger one. Ever since then, we cannot connect to the wireless pri… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
yes i am tryin to hook my printer up to my computer it is a
yes i am tryin to hook my printer up to my computer it is a hp photosmart c4200 series an i dont have a disk so wat do i need to do to hook it up???… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a Cisco Linksys router that connected wireless to HP
I have a Cisco Linksys router that connected wireless to HP laptop (Vista) but computer cannot see the Epson Artisan 810 either wireless or with an ethernet cable between router and printer… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I just purchase a 2nd PC for my sons bedroom. It has built
I just purchase a 2nd PC for my son's bedroom. It has built in wireless which on start up conneceted to the internet ok. However, when I tried to install the CD for my PIxma mx700 printer it cannot ma… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hp 1610 all-in-one printer scanner model sdg08-0401-01
Hp 1610 all-in-one printer scanner model sdg08-0401-01 scanner/printer works fine but my son bought me a Imac computer and when I try to load the mac disk it asks for a password. I never created a pas… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
i have an epson stylus c84 printer with a usb cable hook-up,
i have an epson stylus c84 printer with a usb cable hook-up, but i dont have the software to install the printer into my computer. i would also hate to replace it because i just bought and installed n… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
llo I purchased a used stylus pro 7600 ultrchrome machine,
llo I purchased a used stylus pro 7600 ultrchrome machine, I am very mecanical but know nothing about computers or making the machine function from my computer windows xp home adition, the machine wil… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my son has a 3-1 HP printer and is wireless and for some reason
my son has a 3-1 HP printer and is wireless and for some reason the printer went off line .. what needs to be to get it back on-line ... if he connects printer to his laptop the printer works great ..… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x