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I connot install it it says the driver is not avalible. Sony…

Customer Question
I connot install it...

I connot install it it says the driver is not avalible

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Sony viao windows8

Technician's Assistant: What have you tried so far with your Vaio?

I tried to install it and it showed up as an available printer I clicked next and It asked if I wanted to used the installed driver I clicked yes and it said it could not find the file

Submitted: 8 months ago.Category: Printers
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Answered in 22 minutes by:
1/6/2018
Technician: Shefin, Printer and Office Equip. Specialist replied 8 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the make and model number of your printer?

How do you connect the printer to the computer? Using USB cable?

Thank you.

Customer/p>
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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