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I have a problem connecting my printer td my hp kaotio,

Customer Question
I have a problem...

I have a problem connecting my printer td my hp kaotio

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Just picked up the hp laptop today printer was working with pc I brought in today

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Printer is hp 8600

Submitted: 8 months ago.Category: Printers
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Answered in 3 minutes by:
1/6/2018
Technician: arsufi2002, Technician replied 8 months ago
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,885
Experience: Experience in all major branded printers
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Technician: arsufi2002, Technician replied 8 months ago

Are you able to print directly using copy function on printer?

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Shefin
Shefin, Printer and Office Equip. Specialist
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