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My wireless printer stopped working... can't print anything.
my wireless printer stopped working... can't print anything. went to control panel and deleted it and trying to add it but can't find it. its a brother MFC-J430W … read more
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PC_Wizzard
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We purchased a brother fax printer MFC-J497DW this past week
hello Pearl . We purchased a brother fax printer MFC-J497DW this past week and unable for it to work through our windows7 we have loaded the disc . we had a 240 cannon before and had no trouble starti… read more
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Michelle
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My brother mfc 7340 has been printing all day and for the
My brother mfc 7340 has been printing all day and for the past 5 years without any issues. This afternoon the feeder works but when it comes out the paper is completely blank. I changed out the printe… read more
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Michelle
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I have a Brothers Model MFC-J4420DW printer that won't
I have a Brothers Model MFC-J4420DW printer that won't receive print instructions. When I ask it run a test page it does … read more
Moses C
Moses C
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Our wifi router came unplugged and once power was restored
Hi Pearl, our wifi router came unplugged and once power was restored our Brother MFC-9340CDW won't communicate any longer. When we try to print it says offline...it was working fine prior to the power… read more
Jason Jones
Jason Jones
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I have a Brother MFC-J650DW printer linked by wifi to Win 10
I have a Brother MFC-J650DW printer linked by wifi to Win 10 PC. It works ok for printing but will no longer scan to PC. … read more
Michelle
Michelle
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I have just plugged in my Brother MFC-6490CW printer that I
I have just plugged in my Brother MFC-6490CW printer that I have had in storage for the last 5 years. … read more
Michelle
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Brother will only print a couple of items on the page. The
brother will only print a couple of items on the page. The rest is gone … read more
technicalcat
technicalcat
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I am trying to get my cannon mcf-j4420dw to scan documents
I am trying to get my cannon mcf-j4420dw to scan documents to my laptop … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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My brother printer will print but i won't scan, less than a
Hi my brother printer will print but i won't scan JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model? Customer: less than a year old. it is MFC-J470DW JA: Wha… read more
Md. Sadique
Md. Sadique
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Diploma in applied electronics
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I have purchased a MX882 printer, but my laptop only print
I have purchased a MX882 printer, but my laptop only print partial jobs; then nothing. I have reinstalled the software several times and it keeps happening.… read more
Bernie
Bernie
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I have a mfc 490cw printer that is wireless that i cant get
i have a mfc 490cw printer that is wireless that i cant get to print. it will print if its plugged in by usb. i have windows 7 64 bit… read more
Bernie
Bernie
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Bachelor's Degree
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my brother mfc-9840cdw will no print. It simply quit but it
my brother mfc-9840cdw will no print. It simply quit but it still online and does not appear to be paused. When printing, it shows an error but now error type. IT is hard-wired to my modem/router (PC'… read more
dennish1274
dennish1274
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Vocational, Technical or Trade Scho
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My Brother MFC-8860DN was worked fine for years, but a week
My Brother MFC-8860DN was worked fine for years, but a week ago it stopped printing on the back of pages when set to do double-sided printing. The paper is drawn back in, but nothing is printed on the… read more
dennish1274
dennish1274
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Vocational, Technical or Trade Scho
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I have a MFC-9320CW and Im using it with an Apple using OS
I have a MFC-9320CW and I'm using it with an Apple using OS X version 10.7. How can I get the BROTHERS CONTROL CENTER to be displayed on the Desktop to the toolbar? Thanks Ron Clark… read more
MacTechTrainer
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Associate Degree
1,629 satisfied customers
Ive been using my Brother MFC 8670dn as my workhorse printer
I've been using my Brother MFC 8670dn as my workhorse printer in my little business. I was happy. Yesterday I converted to Windows 7. My Brother recognizes one of two computers on the office network, … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
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I have a 420 CN and would like to set it up again to my new
I have a 420 CN and would like to set it up again to my new Dell Latitude E5500. My old laptop died. So how can I set this up so I can use the 420 to print when I am in another room like it is suppose… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Does Windows 7 communicate wirelessly with the scanner in Brother
Does Windows 7 communicate wirelessly with the scanner in Brother MFC-685CW? Before upgrading from Vista to Windows 7, they communicated well. Now, I can print, but not scan. Can you help?? Thank you… read more
Namzyanzy
Namzyanzy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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