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Messsage comes up Printer error. Epsom workforce630. Just…

Customer Question
Messsage comes up Printer...

Messsage comes up Printer error

Technician's Assistant: What's the brand and model of your printer?

Epsom workforce630

Technician's Assistant: How long has this been going on with your WORKFORCE630?

Just this a.m.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Changed Black ink and the magenta

Submitted: 7 months ago.Category: Printers
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Answered in 3 hours by:
1/6/2018
Technician: Elgin Vega, Computer Hardware Engineer replied 7 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Can you give me the error you are getting with your printer?

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Customer reply replied 7 months ago
Printer error. Turn power off and then on again. For details, see your documentation or visit Epson.com
Customer reply replied 7 months ago
No, you do not have my permission to take over!
Technician: Elgin Vega, Computer Hardware Engineer replied 7 months ago

Its just printer error? There is not a code?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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