Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printer will not print, usb, don't know, no

Customer Question
Printer will not print ...

Printer will not print

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Don't know

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
1/5/2018
Technician: Eric, Technician replied 8 months ago
Eric
Eric, Technician
Category: Printers
Satisfied Customers: 5,271
Experience: I am an Android App Developer with a strong knowledge of Personal Electronic Devices.
Verified

Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

  • Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.
  • I will keep helping you until you're satisfied, please ask as many follow up questions as you need by replying below.
Ask Your Own Printers Question
Technician: Eric, Technician replied 8 months ago

Would you mind if we began a secure remote assistance session? By doing that, I am able to connect with you and work on resolving the issue personally. This can save a lot of time and headache, especially if you are not fluent with technical terms or computer/printer repairs.

The secure remote session is 100% guaranteed. We can begin the session now, at a time of your choosing, or you can reply and tell me you would rather just get instructions from me here.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Our printer will not print black. The ink cartridge is new
Our printer will not print black. The ink cartridge is new but only a very faint image will print. The other colors seem to print OK. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My printer stopped printing and I need to know how to turn
My printer stopped printing and I need to know how to turn on the print spooler … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I don't know how to print from my laptop, I have an HP
I don't know how to print from my laptop, I have an HP laptop, and a new HP office jet 4650 printer … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I don't know what setting I have to put the printer on to
John, I don't know what setting I have to put the printer on to print an envelope from WORD. Thanks...Ann … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Ptintr is offline stragely, Canon MX340, PC Windows 10, I
I was out of town and tried to connect to my sister's printer. I had been connected here wirelessly. Now I have a cable plugged in … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Suddenly The forms I print are not lined up. The print comes
Suddenly The forms I print are not lined up. The print comes out too low on each line. How do I fix on My MX472 Pixma printer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I don't know. It won't print, seems to be having trouble
I don't know. It won't print, seems to be having trouble communicating with my laptop. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Our Epson Stylus CX4600 printer/scanner has quit scanning.
Our Epson Stylus CX4600 printer/scanner has quit scanning. WE see upgrades for it on line but wonder if that will fix our problem. Please give us your opinion… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
During a recent print job, the icon of my HP Deskjet D4360
During a recent print job, the icon of my HP Deskjet D4360 disappeared from, or was removed from the "Settings" display. I don't know how to restore it so that I can clean up an error and begin printi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My WF-3640 is connected to wireless, I can see it on my
My WF-3640 is connected to wireless, I can see it on my devices. It's the default printer however it will not print any documents. It just says 'error' with no explaination. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I have an Epson WF-2530 printer & all of a sudden I am getting
I have an Epson WF-2530 printer & all of a sudden I am getting an error message "Communication error -the incorrect product may be selected" - it's not and it still prints fine. Only thing is the ink … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Printer in the Prevail Pro705. I have something in the
My Printer in the Prevail Pro705. I have something in the print que that will not delete. How can I get it to delete so I can print other things?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have connected my HP Printer & Laptop & the Print is still
I have connected my HP Printer & Laptop & the Print is still not connected. (I had to find my credit card)… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I require to connect my HP Laserjet4L printer to a new Dell
I require to connect my HP Laserjet4L printer to a new Dell Vostro 460 computer which runs Windows 7. I have connected the printer to a USB port by a new printer cable, which is a USB to Parallel fema… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I just bought 2 Brother printers at the insistence of our IT
I just bought 2 Brother printers at the insistence of our IT tech support for our home. THe 9320 is hooked up wirelessly through our network (Airport) and is used on 2nd floor of our home for our 2 PC… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have an HP 3600 series printer and am trying to get it to
I have an HP 3600 series printer and am trying to get it to print emails from my OS X mac lap top. All connections are correct and the printer is on but there is no response to the mail sent to it. Is… read more
Modern Methods
Modern Methods
Veterans Service Writer
Associate Degree
11 satisfied customers
Canon printer ip1800 says error 5100 and I dont know what
Canon printer ip1800 says "error 5100" and I don't know what that is and is not in book. I unplugged and removed cord to computer and it still will not print and is flashing two yellows?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
My print jobs dont print but just stack up in the queue. It
My print jobs don't print but just stack up in the queue. It was printing fine and then just stopped, no new programs downloaded...? In my printers file it says "printer off line". How do I get my pri… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x