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Set up went fine but now it cant seem to find my access

Customer Question
Set up went fine...

Set up went fine but now it cant seem to find my access point?

Technician's Assistant: What's the brand and model of your printer?

Canon MX922

Technician's Assistant: How long has this been going on with your MX922?

Brand new set up

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Automatic updates so ??

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thnks

Submitted: 8 months ago.Category: Printers
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Answered in 6 minutes by:
1/5/2018
Technician: Ashik, Technician replied 8 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,550
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Do you mean you are unable to connect it to WiFi network?

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Customer reply replied 8 months ago
No thanks nor at this time
Technician: Ashik, Technician replied 8 months ago

Have you tried restarting your router and printer?

Isn't showing your WiFi point at all?

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Customer reply replied 8 months ago
No but I can start there. I would like to end this session please
Technician: Ashik, Technician replied 8 months ago

Ok No problem. Please contact the customer support to cancel this question.

Best Regards,

Ashik

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Shefin, Printer and Office Equip. Specialist
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