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I cannot set up my canon mg3660 printer. The printer is

Customer Question
I cannot set up...

I cannot set up my canon mg3660 printer. The printer is correctly connected to the power supply and to my Mac computer. How do I proceed from here?

Technician's Assistant: How are you connecting to your MG3660: wirelessly or by USB?

By USB

Technician's Assistant: When did you last update the printer driver software?

This is a new printer purchased today

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Do I need user name and password

Submitted: 8 months ago.Category: Printers
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Answered in 7 hours by:
1/5/2018
Technician: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
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