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New computer but wont work with my old printer hp cfficejet…

Customer Question
New computer...

New computer but wont work with my old printer hp cfficejet g85 i went to supporthp.com for driver my old computer it work but not this one. i hit update it spinned around for 45 mim. hope i didnt mess it up. name alan both are hps

Technician's Assistant: How are you connecting to your OfficeJet: wirelessly or by USB?

Wirlesss

Technician's Assistant: When did you last update the printer driver software?

45mim. ago

Submitted: 6 months ago.Category: Printers
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Answered in 6 minutes by:
1/5/2018
Technician: ITCris, Technician replied 6 months ago
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 6,967
Experience: Experience of Installation & Repairs on Printers 6 years.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

You want to download the drivers/software for your printer on your new PC is that correct? Can you provide the exact make and model number?

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Customer reply replied 6 months ago
no got to snow bl. the drive way before it frosin
Technician: ITCris, Technician replied 6 months ago

I am sorry but I am not sure what you are saying.

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