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My HP printer 6510 is printing blank pages? No how do I do…

Customer Question
Hi my HP printer...

Hi my HP printer 6510 is printing blank pages ?

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

No how do I do that ?

Technician's Assistant: The Printer Technician will be able to walk you through that. Have you tried wiping down the metal contacts on your printer and cartridges?

Yes

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Thanks and have a Great Day !

Submitted: 8 months ago.Category: Printers
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Answered in 12 minutes by:
1/4/2018
Technician: Russell H., Printer and Office Tech replied 8 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 13,150
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your printer question.

Does your printer also produce blank pages when doing a photocopy of a one-page text (black ink) original? and when doing a photocopy of a one-page original in full color?

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Customer reply replied 8 months ago
I have tested the colours and they are all good ! I will try the copy option I had clean the printer heads as well .
Technician: Russell H., Printer and Office Tech replied 8 months ago

Thank you for responding. When blank pages are produced, from an inkjet printer, there usually is a case of the ink system, or specifically the printhead, being clogged (if it is not that the ink cartridge for that color or colors is dried up or has been used up). Such clogging comes from disuse, either of the particular color, or of the whole printer, most often.

Repeated printhead cleanings can be useful for this.

I asked whether you get blank pages from a photocopy run on the printer without any involvement of the computer, because sometimes a printer driver on a computer can become corrupted so as to cause blank pages to be produced, without any fault in the ink system or cartridges or printhead... a photocopy tests whether it is this sort of case.

Let me know how it goes, and I will provide specific advice, depending upon the specifics that you observe in your printer.

(If this answers your question, please rate my answer. A five-star rating would be appreciated! Thank you.

If you need more info, or have any comments, use Reply To Expert to respond.)

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Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 13,150
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Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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