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I need an installation cd for my LBP6000/LBP6018 which has…

Customer Question
I need an installation...

I need an installation cd for my LBP6000/LBP6018 which has stopped printing. I cannot locate mine.

Technician's Assistant: What's the brand and model of your printer?

Canon LBP6000/LBP6018

Technician's Assistant: How long has this been going on with your LBP6000?

Approx 3 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Approx 3 - 4 weeks

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

If you can't help, what is the current model printer similar to my LBP6000 ?

Submitted: 6 months ago.Category: Printers
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Answered in 9 minutes by:
1/4/2018
Technician: James Dwyer, Computer Support Specialist replied 6 months ago
James Dwyer
James Dwyer, Computer Support Specialist
Category: Printers
Satisfied Customers: 153
Experience: 15 years professional technical experience. IT Consultancy Owner
Verified

Hello, my name is ***** ***** I can help with your driver disk issue. I just need to know what operating systen you are running on your computer so I can point you at the right driver software.

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Customer reply replied 6 months ago
Windws 10
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Technician: James Dwyer, Computer Support Specialist replied 6 months ago

one moment I will be right back with a link for you

James

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Technician: James Dwyer, Computer Support Specialist replied 6 months ago

actually I can point you at the right installer without any additional charge. I just need to know if its win 10 32bit or 64bit

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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