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I can't get the red light on error to go off. Tried
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I actually do have a paper jam, although the message says the back door is open, even tho it is not. How do I get the paper out? … read more
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I have opened up the DCP 1200 as it says PAPER JAM...I can't
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On my Brothers DCP 7020 printer; I changed the printer ink.
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Hi my name is XXXXX XXXXX I have recently purchased a brother
Hi my name is XXXXX XXXXX I have recently purchased a brother DCP-J315W, have not had it miss a beat until yesterday. I went to change an ink cartridge and when I began to printing again I got a paper… read more
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where is the stupid electric sensor which receives signal from
where is the stupid electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. (I have a Canon mf4350) It had a paper jam, however, we removed it as well as the t… read more
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I have a brother printer DCP 7020 and when i rehooked it up
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WE HAVE 2 DCP-7020 BROTHERS PRINTERS THAT THE PAPER JAMS IN
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Travis, youve been sending me promotional emails, please refresh
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I have a DCP-7020. There is a paper jam . Paper is protrruding
I have a DCP-7020. There is a paper jam . Paper is protrruding from the front of the DCP. I have pulled the paper tray from the DCP. I have opened the front cover. I cannot pull out the drum unit and … read more
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I have a DCP 7020 it has an error message of the back door
I have a DCP 7020 it has an error message of the back door is open. The door is colosed all paper is removed from jammed position, but it will not clear errror. I tried turning it off and on. I have l… read more
johnson.j
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I have a DCP-7020 printer. It displays a "close back door"
I have a DCP-7020 printer. It displays a "close back door" message, which we haven't been able to rectify. Please advise.… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

13,342 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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