Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am printing wedding photos on glossy photo paper and there…

Customer Question
I am printing wedding...

I am printing wedding photos on glossy photo paper and there are red dots on the prints and the colour is not solid...it has streaks. I have done all the maintenance things I can with the maintenance tool.

Technician's Assistant: What's the brand and model of your printer?

MG2200 XPS

Technician's Assistant: How long has this been going on with your printer?

Just started about a month ago. I got frustrated and gave the printing a break when I first noticed.

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1017

?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that I can think of

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 8 hours by:
1/5/2018
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have an XP810. when i print photos. it leaves black ink
I have an XP810. when i print photos. it leaves black ink streaks on the photo. Ive done all the maintenance things ad it does not solve the problem … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I have an epson xp420 that I use with my Mac ox 10.6.8. It
I have an epson xp420 that I use with my Mac ox 10.6.8. It is about a year and half old with the original being replaced under waranty. I changed the black ink and now nothing prints. The paper goes t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
The ink is full but it's printing very light, Epson xp-320
The ink is full but it's printing very light JA: What's the make/model number of your printer? How old is it? Customer: Epson xp-320 I've had it for a year JA: What kind of computer are you printing f… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just printed some pictures. I did some months ago and they
I just printed some pictures. I did some months ago and they came out perfectly. These are clear but yellowy. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My pixma mg2120 printer prints photo on photo paper with a
My pixma mg2120 printer prints photo on photo paper with a streak thru the middle of the picture. The body of the picture is fuzzy. However, if I print a photograph on plain paper, the results are fin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have been trying to resolve a problem with the MX510. The
I have been trying to resolve a problem with the MX510. The print quality is poor. Some of the text looks like it is being printed with "shadow" images. In the middle of the page there is a vertical s… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
my pictures print out much darker than i see on my screen.
my pictures print out much darker than i see on my screen. I use epson paper and ink. Why are the prints so much different than my computer screen.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My printer is working as a photo copier no problems with cartridges
My printer is working as a photo copier no problems with cartridges or colour. When I link it up to my computer the printer prints blurred, distorted colour not clear! I am connected by an ESB lead. T… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I have a ESP 5250 printer. Over the year I have had it it has
I have a ESP 5250 printer. Over the year I have had it it has worked with no problem. I have replaced the cartridges on 2 or 3 occasions during the year without encountering any deterioration in the p… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Canon IP5200. When i print a colourprint it looks
I have a Canon IP5200. When i print a colourprint it looks alright on normal paper but when i print it on glossy photocards the colours looks pale and the reds looks overdone.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my mp530 will not print photos without streaks at each end,
my mp530 will not print photos without streaks at each end, this is a new problem as it printed photos beautifully 5 months ago. these streaks do not appear on A4 plain paper.… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Im using canon pro platinum photo paper pt-101 but am getting
I'm using canon pro platinum photo paper pt-101 but am getting a strong yellow hue when I print out pictures. On ordinary plain paper, the colours come out fine. Can you advise a solution?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have (2) Canon MG5320s. Ruined 1st 1 by removing print
I have (2) Canon MG5320's. Ruined 1st 1 by removing print head & dropping on floor! Now 2nd one will NOT print RED! Tried: cleaning 3X's,Deep Clean, uninstall/re-install,auto alignment of print head! … read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a 3250 3in1 printer and when I print photos from it
I have a 3250 3in1 printer and when I print photos from it on to premium quality glossy paper the over riding colour is purple. I have been through all the maintenance procedures but it makes no diffe… read more
Computer-Web-Justin
Computer-Web-Justin
129 satisfied customers
I have a old i960 that workes great on standard and plain paper
I have a old i960 that workes great on standard and plain paper settings but when i change the settings to anytype of photo paper the prints come out red. i am using kodak photo paper closs and office… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master\u0027s Degree
390 satisfied customers
I just purchased a Samsung clp620nd colour laser printer.
I just purchased a Samsung clp620nd colour laser printer. Prints of pictures/graphics show streaking. I installed the toner cartridges correctly, using only the handles and being careful not to touch … read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
I have an Canon MP610 Printer. I have taken all the steps
I have an Canon MP610 Printer. I have taken all the steps in cleaning the machine. I have used 4 differt canon paper. I just replaced all my ink with canon ink which is the only type I use. I have use… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Canon IP4700 printer that keeps printing images with
I have a Canon IP4700 printer that keeps printing images with lines across them. I have run every cleaning option and tried printing with various files to ensure that it is the printer and not the ima… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x