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I have a brother MFC-9320cw. I just purchased a surface pro…

Customer Question
I have a brother...

I have a brother MFC-9320cw. I just purchased a surface pro and need help connection my wireless printer, can you help

Technician's Assistant: How are you connecting to your MFC-9320CW: wirelessly or by USB?

I would like to connect it wirelessly

Technician's Assistant: When did you last update the printer driver software?

The surface pro is brand new gen 7 with windows 10

Submitted: 7 months ago.Category: Printers
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Answered in 4 minutes by:
1/4/2018
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Shefin, Printer and Office Equip. Specialist
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