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My TS8120 printer jammed when I to print a photo. I removed
My TS8120 printer jammed when I to print a photo. I removed the jamed photo paper. However I do not seem to be able to get my printer going now. I have tried everything. It shows "support code 1259 wh… read more
Sheri
Sheri
Bachelor's Degree
779 satisfied customers
This is model number TS9020. It won't print anything. I keep
This is model number TS9020. It won't print anything. I keep getting the message Support Code 1259: "The paper output tray is retracted." but when I remove the tray and insert I continue to get this m… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
I'm getting a support code 1259 on my printer I've pulled
Hi I'm getting a support code 1259 on my printer I've pulled out the paper try pressed ok and it keeps coming back up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I had to remove a paper jam on my TS9020. Part of the paper
I had to remove a paper jam on my TS9020. Part of the paper tore and came out the top after I opened the unit cover. Part of the paper came out when I had to open the back door of the unit and removed… read more
Harry
Harry
132 satisfied customers
I'm tryitng to set up the Canon TS9020 and it keep saying
I'm tryitng to set up the Canon TS9020 and it keep saying the paper output tray is retracted. I took out the papr tray and put it back. Nothing is working … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
My printer keeps saying support code #1259 or paper tray is
My printer keeps saying support code #1259 or paper tray is retracted. I can't seem to fix it. … read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
We have a cannon TS8000 seris printer. its been working fine
Hi Pearl, we have a cannon TS8000 seris printer. its been working fine until tonight when we switch it on to print a support code came up 1259. Following on screen instructions the error code remains.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have just installed a brand new TS 8120 and I keep getting
I have just installed a brand new TS 8120 and I keep getting a support code 1259 on my first print job. I follow the instructions and remove the tray and press OK but it doesn't help … read more
Michael T
Michael T
1,596 satisfied customers
I have an error code 1259. I have checked the Canon web site
I have an error code 1259. I have checked the Canon web site and followed instructions but CANNOT get out of the Error Code message. I have disconnected the power cord twice to no avail. So how do I g… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
I'm setting up and have got the paper output tray is
I'm setting up and have got the paper output tray is retracted support code 1259 … read more
Harry
Harry
132 satisfied customers
After loading paper and clicked OK (4. 5) the output tray
After loading paper and clicked OK (4. 5) the output tray did not come out automatically. I got an error message that the paper output tray is not pulled out correctly but I do not know where it reall… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
KEEPS COMING UP with 1259 code error, not sure how to fix
KEEPS COMING UP with 1259 code error, not sure how to fix it … read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
TS 8020. It is new Canon TS 8020. PC Windows 7. I just
I just turned it on and it shows support code 1259, output tray is retracted. How do I get it out???? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
889 satisfied customers
Setting up printer for thed first time and keep the 1259
setting up printer for thed first time and keep the 1259 support code statig the output tray is retracted. Keep checking tray is degfinatelynot retracted … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have a canon ts8050 following a paper jam ,paper
I have a canon ts8050 following a paper jam ,paper extracted, I am getting code error 1259 ,output paper tray retracted, where is the output tray ,have I pushed it into the printer above the input tra… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Installing new TS9060, Support code message is 1259, I have
I have pulled out output tray cannot see anything in front of device Unable to complete installation … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to set up a new printer T58060. I got as far as
I am trying to set up a new printer T58060. I got as far as putting the inks in, then no further. Says the paper output tray is retracted 1259???? … read more
Pete
Pete
Engineer
Bachelor's Degree
2,964 satisfied customers
I am getting an support code of 1259 while trying to set up
Hi I am getting an support code of 1259 while trying to set up my printer … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,558 satisfied customers
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Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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