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Suddenly, my printer is asleep after 4 years but looks

Customer Question
Suddenly, my printer is...

Suddenly, my printer is asleep after 4 years but looks normal like it wants to print but gives up with no action at all

Technician's Assistant: What's the brand and model of your printer?

Dell 2375dfw

Technician's Assistant: How long has this been going on with your 2375DFW?

Just today, it has not come on yet since 9am

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Oh, I don't know anything about that, what kind of updates

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

That is really all I know since I have never had this happen before

Submitted: 6 months ago.Category: Printers
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Answered in 9 hours by:
1/5/2018
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Printers Question
Customer reply replied 6 months ago
No thanks, ***** ***** been taken care of
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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