Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Mac Pro computer and I am looking for a driver for…

Customer Question
I have a Mac...

I have a Mac Pro computer and I am looking for a driver for our Ricoh printer

Technician's Assistant: What Ricoh model do you have?

Ricoh mp c2004 pcl6

Technician's Assistant: How long has this been going on with your Ricoh printer?

I am just now trying to find a driver for our church's printer so when I am working at church I can use the printer

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I think that is all, If I can print I'll be a happy camper.

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
1/4/2018
Technician: GeekGal, Computer Support Specialist replied 6 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Printers
Satisfied Customers: 1,803
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. I can help you to find a driver for the Ricoh printer but I will need to know which version of the MAC Operating System you have on your computer. You can find this by clicking on the Apple on the menu bar and then clicking on About This Mac. Please let me now what you see there.

Ask Your Own Printers Question
Customer reply replied 6 months ago
I am running 10.13.2
Technician: GeekGal, Computer Support Specialist replied 6 months ago

Thank you, ***** ***** me just a moment to find what you need.

Ask Your Own Printers Question
Technician: GeekGal, Computer Support Specialist replied 6 months ago

Please click on the link below to download the correct driver for your printer:

http://support.ricoh.com/bb/pub_e/dr_ut_e/0001303/0001303504/V2100/Ricoh_PS_Printers_Vol4_EXP_LIO_2.1.0.0.dmg

You should be able to print once it has been installed. Please keep me posted, I am committed to working with you until the problem has been fully resolved.

Ask Your Own Printers Question
Technician: GeekGal, Computer Support Specialist replied 6 months ago

When your problem has been resolved, would you mind taking a moment to rate my service? I'd really appreciate it! You can give your rating by selecting the stars located on the top right of the question page and then clicking on submit. Hopefully, I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. If you have any other questions or if you need more help, just let me know. I also invite you to contact me directly with any future support needs at http://bit.ly/2nG6XLy and ask for GeekGal. Thank you.

Ask Your Own Printers Question
Customer reply replied 6 months ago
If you did this chat on my computer this would be a lot easie
Technician: GeekGal, Computer Support Specialist replied 6 months ago

You should be able to access this chat on your computer. Go to www.justanswer.com, login and look for your questions.

Ask Your Own Printers Question
Technician: GeekGal, Computer Support Specialist replied 6 months ago

https://tinyurl.com/ycmbeehd

I have also shortened the link for you to make it easier for you to type it in if you need to. Please keep me posted.

Ask Your Own Printers Question
Customer reply replied 6 months ago
Does the shortened one give me the driver for just our Ricoh or am I going to get a hundred printers to choose from?
Customer reply replied 6 months ago
I didn’t find our printer on thenlist
Technician: GeekGal, Computer Support Specialist replied 6 months ago

When you click on the link that I provided it should immediately popup up a box asking you to save the printer file.

https://tinyurl.com/ycmbeehd

Ask Your Own Printers Question
Technician: GeekGal, Computer Support Specialist replied 6 months ago

If that isn't working for you please go to http://bit.ly/2AoP9WK. you will see a number of files for your specific printer. I recommend the PS Driver for Universal Print. However, depending upon your printing needs and other software it is possible that you may need to install them all.

Ask Your Own Printers Question
Technician: GeekGal, Computer Support Specialist replied 6 months ago

Hello. I am following up to see if you need additional help with getting your printer to work. Please advise.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Computer Support Specialist
Category: Printers
Satisfied Customers: 1,803
1,803 Satisfied Customers
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,876 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a mac computer and am connected to ricoh MP C401SR
hi, this is Karen. I have a mac computer and am connected to ricoh MP C401SR Ps3-air print I can use the printer, but need to use the bypass tray. how do I connect to the bypass tray? … read more
Harry
Harry
3 satisfied customers
Our church copier is making shadow printing. We have put in
Our church copier is making shadow printing. We have put in new drum and toner, all Ricoh. … read more
Harry
Harry
3 satisfied customers
I am trying to connect my Ricoh MP C3503 to my toshiba
I am trying to connect my Ricoh MP C3503 to my toshiba laptop via USB but it keeps showing an error message when I try and print a test page. Help please!!… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
This is a problem only for Aficio Ricoh MP 201 SPF savy
Hello....this is a problem only for Aficio Ricoh MP 201 SPF savy technicians. I have a new purchase the above mentioned machine. I have connected it to my computer with a USB cable. This works fine fo… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
We have a Ricoh MPC4501 in our church office. Wondering if
We have a Ricoh MPC4501 in our church office. Wondering if there is a way to shut off the colour printing capability? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to print in color from a AMC to a Ricoh Aficia
I am unable to print in color from a AMC to a Ricoh Aficia MP C4000 is there anything that you know about this that you can assist with… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Ricoh Aficio MP C2503 PCL6 printer. The internet was out and
Ricoh Aficio MP C2503 PCL6 printer. The internet was out and restarted from the router. Now my printer says offline. How do I fix this?… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
When I try to print to a Ricoh Aficio MP C2551 from my Macbook
When I try to print to a Ricoh Aficio MP C2551 from my Macbook Pro (running OS 10.8.5) all I get are several pages with what looks like code.… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
I have the Ricoh drivers Aficio AC205L installed on
I have the Ricoh drivers for my Aficio AC205L installed on my Windows 8.1 laptop, but, when I print I always get an error. Unfortunately, there is no description of what the error is. I ran the window… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Ricoh Aficio MP C2050...No driver is avail. I have the Afici
I have a Ricoh Aficio MP C2050...No driver is avail. I have the Aficio MP 2000 pcl6 installed as the driver on another laptop, however on my other laptop I can't print color. There isn't even a settin… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I have a brand new Toshiba Satellite laptop, 64 bit with Windows
I have a brand new Toshiba Satellite laptop, 64 bit with Windows 8. Our network printer is Aficio MP C55001. I have download the printer and can retrieve scans but I cannot print. It does not appear t… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am having difficulty printing on a Aficio MP C2551 printer
I am having difficulty printing on a Aficio MP C2551 printer using the PS driver on a Mac computer (running Mac OX X 10.7.3 Lion). I can print using a Windows 7 machine (PCL6 driver), but when I print… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
I am trying to print from my MacBookPro to a Ricoh Aficio MP
I am trying to print from my MacBookPro to a Ricoh Aficio MP C2050 on a windows network I have managed to make the printer do something except actually print.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have installed the networked Ricoh Aficio MP 5000 PCL 6 printer
I have installed the networked Ricoh Aficio MP 5000 PCL 6 printer on my Windows 7 machine. There is no option to choose Color for printing .... I will need to print in color at various times. How do I… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Ricoh MP 161 printer (network). Used Gutenprint v5.2.3 with
Ricoh MP 161 printer (network). Used Gutenprint v5.2.3 with 10.6, and after upgrade, regardless of drivers tried, unable to get working. Prints multiple blank pages... PostScrcipt problem?… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
I have a ricoh Aficio SP C231 sf, and just bought a new macbook
I have a ricoh Aficio SP C231 sf, and just bought a new macbook pro with the new OS X 10.7.2 operating system...I downloaded the Twain driver and firmware update for OSX but still cannot get the compu… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Hi, I have a Ricoh 3235C and a 2232C both of which I dont
Hi, I have a Ricoh 3235C and a 2232C both of which I don't have print drivers on my laptops, I need help downloading them and connecting the printers to my laptops. I also have a Lexmar C920 which i'l… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HP 1200 series printer for home use. Recently I updated
I have a HP 1200 series printer for home use. Recently I updated the driver to HP Universal PCL5 v5. Since then more often than not the font size of the printed sheet is very small, hard to read, smal… read more
Northwest Andrew
Northwest Andrew
31 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x