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NityI recently moved to another state and am now residing in…

Customer Question
NityI recently moved to...

NityI recently moved to another state and am now residing in a retirement community, In order for me to use my printer, I have to disconnect my telephone line and insert the cord from printer in order to send a fax. However tonight someone tried to send me a Fax but it did not come through. What should I do?

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Yes

Technician's Assistant: When did this fax issue begin?

Tonight was the first time someone tried to send a fax to me. The telephone rang but the Fax connection never came through

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Tontight

Submitted: 1 month ago.Category: Printers
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Answered in 3 hours by:
1/4/2018
Technician: Harry, Engineer replied 1 month ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 1,037
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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John
John
John, Computer Science Engineer
Category: Printers
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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