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My HP 3833 will not print because it is overridden by my…

Customer Question
My HP 3833 will...

My HP 3833 will not print because it is overridden by my deleted HP Photosmart 5200. I want to 3833 to be default printer without interference from the 5200 I deleted. Please help. It drives me to impatience.

Technician's Assistant: What HP model do you have?

Office Jet 3833 all in one.

Technician's Assistant: How long has this been going on with your OfficeJet?

It won,t let me print an e-mail forthe past hour. I'm frustrated. I don't ever want the 5200 to interfere.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Windows 10 was updated about 3 weeks ago.The Printer is new

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just get rid of the interference with 5200 which I believe I deleted. Please.

Submitted: 6 months ago.Category: Printers
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Answered in 2 minutes by:
1/4/2018
Technician: Viet - Printer Tech, Printer Technician replied 6 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 40,832
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please reply at the box below. Thank you,

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Customer reply replied 6 months ago
No
Technician: Viet - Printer Tech, Printer Technician replied 6 months ago

Do you mean when printing something, it shows the printer 5200 , not the 3833 printer?

Please reply at the box below. Thank you,

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