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Having issues setting up mobile printing. Wifi. Not sure but…

Customer Question
Having issues setting up...

Having issues setting up mobile printing

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wifi

Technician's Assistant: When did you last update the printer driver software?

Not sure but not to long ago

Submitted: 6 months ago.Category: Printers
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Answered in 4 minutes by:
1/3/2018
Technician: Suhasini Velu,
 replied 6 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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