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I need to know how to scan a document. Hp deskjet 2652. I…

Customer Question
I need to know...

I need to know how to scan a document

Technician's Assistant: What's the brand and model of your printer?

Hp deskjet 2652

Technician's Assistant: How long has this been going on with your DeskJet?

I just bough it and installed but i cant figure out how to scan a document

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I just installed the printer and i can print but i don't see instructions on how to scan

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
1/3/2018
Technician: Kamil Anwar, Technician replied 6 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Technician: Kamil Anwar, Technician replied 6 months ago

Which Operating system are you running?

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Customer reply replied 6 months ago
I have know idea
Technician: Kamil Anwar, Technician replied 6 months ago

Your payment for the remote service has failed.

Please contact customer service on***@******.*** or

call them on +1(###) ###-####to clarify the payment issue.

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Customer reply replied 6 months ago
the bank has said wait 5 minutes and put threw the charge again
Technician: Kamil Anwar, Technician replied 6 months ago

Okay try sending the request again

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Customer reply replied 6 months ago
Put the payment Thur again
I just authorizated with bank
Technician: Kamil Anwar, Technician replied 6 months ago

I am still getting the payment failure status please contact +1(###) ###-####to clarify the payment issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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