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This is the first time ive tried to scan and then email

Customer Question
Hi. this is the...

Hi. this is the first time ive tried to scan and then email something. cant figure it out. i can print something like from an email. i have an hp officejet 4500.

Technician's Assistant: Is there an error code on your OfficeJet when you try to scan?

It says no scan options

Technician's Assistant: When did you last update the printer driver software?

Good question

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No mam and thank you

Submitted: 6 months ago.Category: Printers
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Answered in 48 minutes by:
1/3/2018
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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