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The red is not printing properly. Epson XP-810. Just

Customer Question
The red is not...

The red is not printing properly

Technician's Assistant: What's the brand and model of your printer?

Epson XP-810

Technician's Assistant: How long has this been going on with your XP-810?

Just started

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Can't rememeber

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I was in touch not so long ago as I changed server and opgraded my mac and the scanner didn't work but it does now - I am High Sierra on my Mac

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
1/3/2018
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 7 months ago
Just started
Customer reply replied 7 months ago
It's just the red that is not printing properly - or rather, the magenta, which is not empty
Customer reply replied 7 months ago
Are you still there?
Customer reply replied 7 months ago
hello/
Customer reply replied 7 months ago
I am still waiting for my reply
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