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Do I start over?? I do not have a legal question. Operating…

Customer Question
Do I start over?...

Do I start over?? I do not have a legal question. Operating malfunction

Technician's Assistant: What state are you in? It matters because laws vary by location.

New Mexico

Technician's Assistant: Has anything been filed or reported?

NO I have an operating problem with printing paper

Technician's Assistant: Anything else you want the lawyer to know before I connect you?

I do not know why we were connected anyway!!!

Submitted: 7 months ago.Category: Printers
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Answered in 14 hours by:
1/3/2018
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I receive nothing from your reply and I don’t know how I was transferred to this department anyway it had nothing to do with any legal matter and I told you that in my response and yet I got a note yesterday that you charge me another 40 some odd dollars because you responded and your response was a non-response since you didn’t answer my question or even come close I think your quack organization
Customer reply replied 7 months ago
I was charged almost $50 for a couple of paragraphs that were written that if you wanted to connect and I wasn’t sure how much that was going to cost me you are a company that I feel that tries to collect money before you ever decide whether not you can fix the question
Technician: Harry, Engineer replied 7 months ago

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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