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My cannon MX922 has quit working for me. My home computer. a…

Customer Question
My cannon MX922 has...

My cannon MX922 has quit working for me.

Technician's Assistant: What kind of computer or device are you printing from?

My home computer. a lenovo

Technician's Assistant: How long has this been going on with your MX922?

About 36 hours about 36 hours

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Can't remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I did change internet providers last week but did not notice if the problem started them or not.

Submitted: 6 months ago.Category: Printers
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Answered in 15 minutes by:
1/3/2018
Technician: Mike Taylor, Technician replied 6 months ago
Mike Taylor
Mike Taylor, Technician
Category: Printers
Satisfied Customers: 2,628
Experience: 10 yrs experience owning a computer business.
Verified
Hi my name is ***** ***** will be assisting you with this issue.. are you using the printer wirelessly? If so have you tried to clear the network settings and reconnect your printer to the new network?
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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