Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an hp officejet pro8600plus printer and it just

Customer Question
I have an hp...

I have an hp officejet pro8600plus printer and it just started coming up the printerhead appears to be missing , not detected or incorrectly installed..been working for close to a year now..is the printerhead bad ?

Technician's Assistant: How are you connecting to your OfficeJet: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Never.lol

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nope just need it to work

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 hours by:
1/3/2018
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,613
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Customer reply replied 6 months ago
No ..I have it fixed already ..took way to long for an answer and it's 12 midnight here now..so please refund my money .thanks!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a HP8610 officejet pro & now can't print It says
I have a HP8610 officejet pro & now can't print It says "printhead appears to be missing, not detected or incorrectly installed" What does this mean? I'm not very savvy & lost with an important docume… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The printer is saying that the printheads are missing or
The printer is saying that the printheads are missing or need to be reinstalled. It just happened overnight without being used at all. Woke up to the problem this morning. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
It is giving me a message that the printhead appears to be
It is giving me a message that the printhead appears to be missing, not detected, or incorrectly installed … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I had an HP Photosmart 7520 eprint all-in-one printer given
I had an HP Photosmart 7520 eprint all-in-one printer given to me last month. When I hooked up to my computer, I found that I needed to replace an ink cartridge (black photo cartridge). I bought a new… read more
Harry
Harry
Engineer
2,613 satisfied customers
It's my HP printer, not computer. It's been printing fine
It's my HP printer, not computer. It's been printing fine until today and now I get error message Oxc19a003 that printhead appears to be missing, not detected or incorrectly installed. I have followed… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My HP Officejet 6600 needed ink. I purchased at costco
My HP Officejet 6600 needed ink. I purchased at costco HP932XLblack, as always and HP933XL color. When I installed I get message Missing or failed printhead. the printhead appears to be missing, not d… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Have hp 8630 two tray printer. Was working great but today
Have hp 8630 two tray printer. Was working great but today will not print very well says in the window "The printhead appears to be missing, not detected, or incorrectly install. after a few trys the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My officejet 8600 pro usually works great. All of a sudden,
My officejet 8600 pro usually works great. All of a sudden, on the printer I get the message - "there is a problem with the printer or ink system. Turn printer off, then on. If problem persists, conta… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am getting the following error message: the printerhead
I am getting the following error message: the printerhead appears to be missing, not detected, or incorrectly installed. Nothing happens when I press "show me" and I get the same message when I restar… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
My printer is an HP Office jet pro 8610. I was attempting to
My printer is an HP Office jet pro 8610. I was attempting to install new cartridges and the printer said that the printhead is missing, not detected or incorrectly installed? … read more
Ryan-CTech
Ryan-CTech
Manager
279 satisfied customers
L have hp officejet pro 8610 printer l keep on getting
l have hp officejet pro 8610 printer l keep on getting reinstall the printerhead and missing failed printerhead … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I have a message that says "printhead missing, not detected,
Hi I have a message that says "printhead missing, not detected, or incorrectly installed." Is my printer head defective?? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My HP Officejet 6600 has been working great until recently.
My HP Officejet 6600 has been working great until recently. Message on the printer reads missing / failed printhead. The printer head appears to be missing, not detected, or incorrectly installed. I h… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I have an HP Officejet 6600. The message reads "The Print
I have an HP Officejet 6600. The message reads "The Print Head appears to be missing . Not detected or incorrectly installed. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I just installed a new print cartridge and a message came up
I just installed a new print cartridge and a message came up that the printhead appears to be missing or incorrectly installed. I replaced all cartridges numerous times and the same message comes up. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Hp OfficeJet 8600 Plus msg is:" the printerhead appears to
Hp OfficeJet 8600 Plus msg is:" the printerhead appears to be missing, not detected, or improperly installed" removed and reinstalled the print cartilages but did not fix problem. Printer working befo… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have an HP Officejet Pro 8610. I have a message that
I have an HP Officejet Pro 8610. I have a message that printhead is "missing, not detected or incorrectly installed" Error Code Oxc 19a0040. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
HP Support Team, I purchased a few months ago a HP Officejet
Hi HP Support Team, I purchased a few months ago a HP Officejet 7612. The unit worked well for the first two month but most recently we started to have issues with Ink cartridges and the printer head.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x