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I am moving my WorkForce WF-3640 from my Windows environment…

Customer Question
I am moving my...

I am moving my WorkForce WF-3640 from my Windows environment to my Mac OS environment. I use Preferences to print on labels in one drawer, for example. When I look online, it tells me I should see a tab under Options and Supplies to be able to set these Preferences, but I have no such tab. I installed your latest software for the Mac last night, but that didn't help.

Technician's Assistant: How are you connecting to your WorkForce: wirelessly or by USB?

Wifi

Technician's Assistant: When did you last update the printer driver software?

On Mac OS? As I said, lat night.

Submitted: 7 months ago.Category: Printers
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
What else do you need? I have already accepted the somewhat sleight of hand way to bill me for this service.
Customer reply replied 7 months ago
Order ID:
18325616-680
Customer reply replied 7 months ago
Please respond or I will cancel may order via my credit card company.
Answered in 16 hours by:
1/3/2018
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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