Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a new HP all in one desk top and i want to hook up my…

Customer Question
I have a new...

I have a new HP all in one desk top and i want to hook up my cannon printer

Technician's Assistant: What Canon model do you have?

Pixma

Technician's Assistant: How long has this been going on with your Pixma?

We just set up the computor. it has printed once or twice but it is not consistant

Technician's Assistant: When did you last update the Operating System (OS) on your model

Probably never

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Like what

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
1/2/2018
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,193
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. What's the model of your Canon PIXMA printer, such as MX922, or MG5420, etc.?
Please reply at the box below. Thank you,

Ask Your Own Printers Question
Customer reply replied 7 months ago
MX922
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Please reply at the box below. Thank you,

Ask Your Own Printers Question
Customer reply replied 7 months ago
USB
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago

Is there any error or message when printing?

Ask Your Own Printers Question
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My computer is fine. I am having trouble with my HP
My computer is fine. I am having trouble with my HP Officejet Pro 6978 printer that I purchased January 13 along with a Square Trade Protection Plan. It does not print. I know it is connected to both … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
We are trying to reestablish printer connection via new
We are trying to reestablish printer connection via new modem router. Have tried everything on line but not winning. Continues to error after process followed. printer CD unreadiable. Printer is a can… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
How can InSTALL MY cannon PIXMA MG 2922. Lenovo Laptop. I
I was trying to install and it wouldn't show my model printer.… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased a canon pixma mx 492 printer which came with a
I purchased a canon pixma mx 492 printer which came with a 490 installer. I cant finish the set up. At the point where it attempts to print a test page, a second window informs me the "printer is doin… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
My cannon MG5560 has died have a lot of new spare inks for
my cannon MG5560 has died have a lot of new spare inks for it what new model will take my old MG5560 cartridge size … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My cannon printer won't print,every thing is plugged in ,it
my cannon printer won't print,every thing is plugged in ,it will copy,it starts up but won,t print, the inkers are new … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
778 satisfied customers
Can I down load pixma 2500 series for free? the printer is
the printer is hook up to my pc but I cant get it to print.should I pay for that too. I try to add printer but pc cannot find it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cant find the disk for my cannon printer. I got a new desk
I cant find the disk for my cannon printer. I got a new desk top and I don't know how to get the printer hooked up . … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
It's Heinz Again. Still need help with an all new Cannon
Hello Pearl, It's Anna Heinz Again. Still need help with an all new Cannon printer PIXMA MX 922. It is connected wireless and it printed a page frm the printer but not from my WORD documents … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Well we got a new HP laptop and a workforce WF3640 multi
well we got a new HP laptop and a workforce WF3640 multi funtion copier and done everything but it the computor wont reconize the copier keeps saying that the power is not on and it is on … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I've had my HP printer for two + years and cannot get it
I've had my HP printer for two + years and cannot get it hooked up to my HP All-In-One desk top. <: < … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
I've had my HP printer for two + years and cannot get it
I've had my HP printer for two + years and cannot get it hooked up to my HP All-In-One desk top. <: < … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a new cannonPixma MX922. I keep getting the error
Hi! I have a new cannonPixma MX922. I keep getting the error message top cassette empty but I am trying to print a full page from my ipad from the LOWER tray. How can I correct this? I DO NOT want to … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Cannon PIXMA, connected to an HP computer, has been printing
My Cannon PIXMA, connected to an HP computer, has been printing for over a year without a problem. I inadvertently hit the "stop" button and it seems the printer is no longer connected to the computer… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I HAV AN HP PHOTOSMART 7760 PRINTER THAT WAS GIVEN TO ME KNOW
I HAV AN HP PHOTOSMART 7760 PRINTER THAT WAS GIVEN TO ME KNOW PAPER WORK ON IT I BEEN ABLE TO GET MY DESK TOP HP COMPUTOR TO HOOK UP WITH BUT IT WONT PRINT THE PAPER COME OUT LIKE IT PRINTING BUT IT B… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a cannon Pixma MP780 and some how a have changed the
I have a cannon Pixma MP780 and some how a have changed the settings and it won't print any black and very dull on all the other colors. How do I get it back to the original factory settings… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Canon PIXMA MP600. It worked fine until I needed to
I have a Canon PIXMA MP600. It worked fine until I needed to replace a couple of exhaused ink cartridges. I also, because of a rash of computer instability problems, ran the recovery program on my Win… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Help. I have cleaned the printer heads, and neither the yellow
Help. I have cleaned the printer heads, and neither the yellow or magenta is printing out on the check sheet. Both cartridges are full. My pictures are purple!! Please help… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x