Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Computer dosen't send message to printer. Samsung pro xpress…

Customer Question
Computer dosen't send message...

Computer dosen't send message to printer

Technician's Assistant: What's the brand and model of your printer?

Samsung pro xpress c2670fw the printer is working but the computer seems not to send the message to computer

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not now

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 hours by:
1/3/2018
Technician: Elgin Vega, Computer Hardware Engineer replied 6 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you resolve your problem.

Are you able to make a remote session so I can check the computer and the printer driver?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I'm trying to replace the toner cartridge on a Samsung Xpres
I'm trying to replace the toner cartridge on a Samsung Xpres M2875fw. i can't figure out how to open the printer to extract the old cartridge. Help! … read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
Can my Acer C 720 connect via usb cable to my Samsung M
Can my Acer C 720 connect via usb cable to my Samsung M 2020W monochrome laser printer? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
I need to connect to the internet i have a chromebook.
i need to connect to the internet i have a chromebook … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Samsung Xpress M2830DW Laser Printer. In fixing a
I have a Samsung Xpress M2830DW Laser Printer. In fixing a paper jam, I pulled off a plastic bar with a spring on it. How do I put it back on? … read more
Harry
Harry
2,032 satisfied customers
Samsung model express m2625d, I downloaded new software but
Samsung model express m2625d, I downloaded new software but still can not get it to print … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I cannot get this thing to work please help been trying to
i cannot get this thing to work please help been trying to set it up for days and the paper just keeps jamming … read more
Harry
Harry
2,032 satisfied customers
I replace internet provider and cant connect wireless M2020
I replace internet provider and cant connect wireless M2020 printer. … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I haven't been able to print since i upgraded my mac to high
i haven't been able to print since i upgraded my mac to high sierra. i keep getting "printer offline" message … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Samsung xpress c460FW. try to print from laptop and it says
Samsung xpress c460FW. try to print from laptop and it says that the prionter is off. I can go to my ipad and it will print. it is not a direct cable connect but prints thrigh the wifi. so it can see … read more
Elgin Vega
Elgin Vega
Computer Hardware Engineer
191 satisfied customers
I have Samsung air printer, SEC30CDA72020-A. It's worked
I have Samsung air printer, SEC30CDA72020-A. It's worked fine for sometime but recently wont print anything. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Printer needs a new ink cartridge. Can't locate it in the
printer needs a new ink cartridge. Can't locate it in the printer. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
My samsung xpress m2825dw is showing a red light and is not
hi! my samsung xpress m2825dw is showing a red light and is not working toner seems to be fine … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Paper jam. have replaced paper several times, it's still
paper jam. have replaced paper several times, it's still getting stuck from the tray going into the copier … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Just purchased Xpress M3065 for use with my iPad Pro, how do
Just purchased Xpress M3065 for use with my iPad Pro, how do I set it up … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
The small part that keeps the paper in place in the paper
The small part that keeps the paper in place in the paper tray appears to have broken. Can I get a new one. The Printer is Xpress M2830DW. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I have just purchased a Samsung Xpress Printer, C480FW. When
Hi, I have just purchased a Samsung Xpress Printer, C480FW. When I print a page, the first page is ok, but when I try to print another page I get the message, "another instance of the Easy ECO Driver … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Samsung Multifunction Xpress Print/Copy/Scan/Fax says it supports
Samsung Multifunction Xpress Print/Copy/Scan/Fax says it supports a Mac OS X 1-5-10.9 - whereas my Apple is a Max OX X 10.9.5. Would a HP Laserjet Pro 200 color MFP M286nw be more suitable & how do th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Samsung Xpress printer C1860 FW shows me a message "prepare
My Samsung Xpress printer C1860 FW shows me a message "prepare new Y toner". What do I do and how do I instal new toner? Doug Cameron… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x