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I am unable to copy a document. I can print from my

Customer Question
I am unable to...

I am unable to copy a document. I can print from my computer, but I'm unable to figure out the settings in order to copy a document

Technician's Assistant: What's the brand and model of your printer?

Epson WF-2750

Technician's Assistant: How long has this been going on with your WF-2750?

Months. I didn't seem to have a problem after a purchased it about a year ago.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Never.

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
1/3/2018
Technician: Elgin Vega, Computer Hardware Engineer replied 7 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you resolve your problem.

What kind of document are you trying to copy?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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